Transform your software with embedded analytics

Transform your software with embedded analytics

Data analytics continues to gain ground within companies and has evolved from an attractive add-on to becoming an indispensable element for decision-making and business operations.

In this context, CRM and ERP product developers face the need to integrate data analytics into their solutions. Independent Software Vendors (ISVs) must therefore choose between building an in-house solution or integrating third-party tools, which we call embedded analytics.

In many cases, in-house development is ruled out because it is not cost-efficient and takes longer. It also requires dedicating internal resources to ongoing development and support.

Integrating third-party tools or components improves delivery times and allows the ISV to focus on developing and supporting its own products.

What is embedded analytics?

Embedded analytics refers to analytics built into tools or solutions whose primary purpose is not data analysis, for example, a CRM or an ERP. This allows users to access analytics without leaving the product. From the user’s perspective, charts, reports, and dashboards feel like a native part of the software.

What are its main advantages?

Using embedded analytics in your products directly impacts competitiveness and increases perceived value. Here are its key advantages:

1. Improved perceived product value

Integrated analytics makes the software no longer seen just as a management tool but also as a decision-making support tool. This empowers users to extract value from data within the tools and applications they already use. The increase in perceived value can also open the door to creating premium pricing options with advanced features.

2. Increased engagement, loyalty, and reduced churn rate

Expanding the product’s scope from management to decision-making means users rely on it for more critical tasks, such as marketing budget allocation, stock strategy, etc. As a result, usage frequency increases and the likelihood of switching to another product decreases.

3. Faster decision-making

Without embedded analytics, the process of leveraging data for decisions can be as long as exporting, cleaning, analyzing, and finally deciding. With embedded analytics, users can view key information within the application and quickly move into analysis and decision-making.

4. Reduced friction and improved user experience

With an integrated analytics solution, everything retains the same look, design, and flow as your main application. There are no new interfaces or learning curves—allowing for a smooth, simple, and intuitive experience.

5. Improved core product functionalities

By delegating data analysis to expert companies with mature products, ISVs can devote 100% of their resources to developing new features that keep their product competitive in an increasingly fast-evolving market.

What challenges may arise when using embedded analytics?

We’ve already covered the benefits for both ISVs and end users. Now let’s look at some challenges that may arise—and how to overcome them.

What should you consider when choosing an embedded analytics solution?

There are many providers offering embedded analytics solutions. Here are some criteria to help you make the best choice:

Easy integration

Choose options that allow integration without unnecessary additional steps and that make it easy to embed data analytics into your product.

Customization level

Another key factor is how flexible the tool is when integrating into your user interface. This helps reduce friction and improve user experience.

Licensing flexibility

Every business model has specific needs, so we recommend choosing a licensing model that fits your model—or can adapt to it. This gives you the freedom to make product decisions that keep it competitive.

What is the outlook for embedded analytics?

Embedded analytics will continue to gain traction, as reflected in the Data, BI and Analytic Trend Monitor 2025 survey conducted by BARC. In this survey, 30% of companies reported already using embedded analytics, and 16% said they are planning to implement it within the next 12 months.

With BI4Web, you can enjoy easy integration, world-class features, and the licensing flexibility you need. Contact us, and our team will help you begin your journey into embedded analytics.

    The Gantt diagram

    Plan Smarter: The Gantt Chart Comes to BI4Web

    As we mentioned in the news about BI4Web version 25, this new release introduces the Gantt chart as a new control. Here, we’ll explain in more detail what this control is and what its main benefits are.

    What is a Gantt Chart?

    Let’s start with a basic definition. The Gantt chart is a widely used visual tool for project tracking. It helps map out the tasks required to carry out a project, the dependency relationships between them, and the time needed to complete each one.

    How Does It Work?

    On the left-hand column, you list all the tasks, while the top section shows the time axis. The duration of each task is represented by the length of the horizontal bar displayed in front of it.

    How to Use the Gantt Chart

    Here are a few simple steps to help you use it effectively:

    1. Define the tasks. Break the project down into specific tasks.
    2. Set the task duration. The time can be expressed in days or weeks — the key is to make a realistic estimate.
    3. Set dependencies. Define which task or tasks must be completed before the next one can begin.

    When Should You Use a Gantt Chart?

    It’s highly recommended for projects that include multiple tasks with deadlines. Here are some of the most common use cases:

    • Product launches. The Gantt chart is very useful for mapping all tasks — for example, market research, prototype development, testing, marketing, and distribution.
    • Event planning. These can include corporate events such as a product launch party. Some of the tasks you could define are venue rental, hiring presenters, and so on.

    Best Practices for Using the Gantt Chart

    Now that you know how it works, here are some tips to help you get the most out of it:

    • Break down tasks: Make sure tasks are small and manageable. Tasks that are too general tend to be difficult to manage.
    • Set clear dependencies: Take the time to verify that dependencies are correctly connected. This will help you avoid unexpected delays and give you a more realistic view of the project’s progress.
    • Use management software: For example, the Gantt chart included in BI4Web version 25 lets you track all tasks in real time, explore possible scenarios, and identify the critical path.
    • Be realistic with timelines: Allow some buffer time for tasks — overly tight deadlines can create unnecessary bottlenecks.

    What Are the Advantages of BI4Web’s Gantt Chart?

    One of its main advantages is that it allows users to explore hypothetical scenarios without affecting the data sources. For example, you can see how delaying a task by two days would impact all dependent tasks. It also makes it easy to identify the critical path, the longest sequence of interdependent tasks whose delay directly affects the project’s overall timeline.

    If you want to discover all the advantages of BI4Web, including the Gantt chart, request a free trial today.

      Who are you giving the keys of your Business Intelligence

      Who are you giving the keys to your Business Intelligence?

      Having business intelligence in your company is a key element for improving decision-making capabilities. But who should you give the keys to your BI within your organization? Do all employees need access?

      Well, we can start by saying that free access without any governance will overshadow the benefits of BI in the company. That’s why having an adequate data governance strategy is essential to make the most of it.

      Here are some recommendations you should consider when determining who should have access to your BI.

      First, properly structure your company’s information

      With a clear definition of the data your company will work with, it becomes easier to establish the level of access each employee should have. Let’s look at an example: if your company has a sales team organized by countries, regions, and cities, you can group data by that structure and provide access for each team member accordingly. This way, a salesperson with a smaller scope will only be able to access their own sales data, while someone managing multiple regions will have broader access privileges.

      Think about making your employees’ work more efficient.

      Evaluate each employee’s role and how they currently perform their tasks. Ask yourself if you can make it easier for them to access the information they need to do their jobs. This will help you identify opportunities to grant the right level of access to the right people in less time. A BI tool that provides valuable information to its users becomes an indispensable part of their work, leading to greater efficiency and faster response times.

      Here are some examples of the types of information different roles may need access to:

      Executive management: They need consolidated reports to make strategic decisions. With BI4Web’s pyramid navigation, they can move from a global overview down to the level of detail necessary to understand what’s happening in the company.

      Department managers or process leaders: They need access to specific data to manage teams and projects. You can make their work easier by providing access not only to their areas of responsibility but also to related data from other departments that impact their work—always with a clear governance strategy so they don’t end up overwhelmed with unnecessary information.

      Data analysts: They perform more specialized analyses, so their access should be limited to their analytics area.

      Follow the principle of least privilege.

      This principle states that each person, application, or system should have only the permissions and access strictly necessary to perform their functions. A simple example: if someone’s role is to analyze sales, there’s no need for them to access HR data.

      Ensure confidential and sensitive data is protected.

      In addition to making sure every employee sees information relevant to their role, you must also consider that some data requires additional protection due to its confidentiality or sensitivity.

      Examples of confidential information include financial data, key client data, or HR reports.

      Control the level of access.

      Viewing data is not the same as modifying or deleting it. Therefore, each role must have the appropriate access level according to its responsibilities within the company. Here are some examples of access levels a user might need:

      A. Read-only
      Allows employees to view data without making any changes. Ideal for those who need to make data-driven decisions but are not supposed to modify the information.

      B. Creation of analyses or reports
      This level of access allows users to create dashboards and data visualizations.

      C. Full or administrative access
      These users can configure the system, manage permissions, and perform critical BI maintenance tasks.

      Choose a BI solution that makes all of this easy.

      With BI4Web, you can securely provide your employees with the data access they need. Request a free trial and see for yourself how you can start making data-driven decisions safely.

        BI4Web Version 25

        BI4Web Version 25: faster, more powerful, and easier to use

        BI4Web version 25 is now available, packed with improvements designed to make your work faster, more efficient, and more enjoyable.

        Studio: take full control

        • Test parameters: new tab in the selectors to instantly find the information you need.
        • Separate Edit and AI: decide when a control can be editable or work with artificial intelligence.
        • Save your favorite templates: new templates for controls and HTML that you can reuse in any project.
        • Improved KPI: corrected text formatting and better performance.
        • Export errors: quickly and easily generate error lists when updating projects.
        • Updated connectors and SQL: includes new subselect and window functions.
        • Optimized performance: slow connections are no longer an issue thanks to the migration to standard requests.

        Gantt Chart: total flexibility

        • New control to manage your diagrams with ease.
        • Modify without touching the database: adjust critical paths directly from the viewer.
        • Critical path visualization: manage projects more efficiently and safely.

        Other key improvements

        • Grid and Pivot Grid now accept format strings correctly.
        • Updated projects screen: open or update versions without complications.

        With BI4Web Version 25, working on your projects has never been easier: more speed, more control, and new tools to optimize your workflow.

          Predictive AI

          What is predictive AI used for in companies?

          Predictive AI is one of the most useful tools for leveraging business data to make decisions. But what is the reason for this prevalence, and how does it differ from traditional predictions?

          The main reason is that it provides a roadmap for planning critical aspects such as sales and stock management, basing decisions on data rather than merely on individual experience or biased perspective.

          It does not mean that the prediction results are unquestionable. On the contrary, the results become an additional tool that decision-makers can use to work more reliably, securely, and conveniently. In other words, human elements like experience and intuition are still necessary for making decisions with a higher success rate.

          A key reason for AI and human experience to continue working together in decision-making is that each considers different elements of the environment. It makes them complementary, and ignoring either can lead to an incomplete view and less accurate decisions.

          How does predictive AI work?

          Before answering this question, it’s important to mention that before AI gained popularity, statistical models were used to plan sales, manage stock, etc. These models were the only data-based resource that allowed decision-makers to make informed decisions.

          Today, AI combines statistical analysis with machine learning models. Machine learning mimics how humans learn, enabling AI to perform tasks like data classification and predicting future outcomes.

          Machine learning is the set of algorithms that allows AI to learn from data. The accuracy of the prediction depends on factors like the quality and quantity of the data.

          How does data quality affect the results of predictive AI?

          To understand the impact of data quality on results, we could compare it to the learning of a student who reads books with outdated information versus a student who has access to updated information. The former is more likely to give incorrect answers on an exam, while the latter has a higher chance of success.

          We can think of predictive AI as a student learning how the data in your company behaves and developing the ability to analyze it and make predictions. Continuing with the example, the more time the student spends learning, the better their results will be in exams.

          In other words, learning is a skill that can be trained and has the potential to improve with the necessary resources for training. These resources are primarily high-quality data and time. Depending on the volume of data or the complexity of the prediction, training may require more time.

          Another important aspect is having the right data for each prediction. For example, if we want to know the average ticket value for a customer profile, we need data that defines that profile, such as age, gender, or location.

          In conclusion, predictive AI provides companies with tools to make data-driven decisions with a deeper level of analysis. However, the accuracy of the results still depends on human responsibility, such as the data provided and its quality.

          At RCM Software, we work to ensure that companies can benefit from AI throughout the entire data lifecycle. That’s why our data orchestration platform and BI both feature integrated AI.

            ANDICOM 2024

            RCM Software Unveils AI-Driven Innovations at ANDICOM 2024

            ANDICOM is reaching its 39th edition in 2024, and RCM Software is already preparing to participate. The event is scheduled from September 4 to 6 at the Complejo Las Américas in Cartagena de Indias, Colombia.

            At ANDICOM 2024, attending companies will see the technology providers’ portfolios and learn how to address business challenges in the Latin American market.

            In 2023, ANDICOM had a significant impact, as evidenced by the following figures:

            • Over 6,000 attendees
            • More than 2,000 participating companies
            • Representatives from 35 countries
            • More than 220 companies involved in the trade show

            We will present the latest updates in our product portfolio, especially our business intelligence solution, BI4Web, which will have a new version available in the coming months. For now, we can reveal that it will feature integrated AI. We invite you to stay connected to our website and social media for more information.

            What can attendees expect at the event?

            Attending companies will enjoy personalized demos and meetings conducted by our team. If you are a company interested in scheduling a meeting during the event, contact us. You can find us at booth 10-5

            It is also an unparalleled opportunity to strengthen relationships and exchange ideas with key market players who will be present, with Japan being the guest country this year.

            We look forward to seeing you!

              TEKNOSERVICE

              TEKNOSERVICE: New Partner of RCM Software

              TEKNOSERVICE, a leading Spanish hardware manufacturer, has recently joined the network of partners of RCM Software. We are very pleased to share this news with our community because TEKNOSERVICE possesses two characteristics that define our partners very well:

              1. Providing excellent service to their clients
              2. Constant innovation in their products and services.

              The leadership of TEKNOSERVICE has enabled it to achieve various objectives, among which we highlight:

              The only Spanish company approved by CERN

              In 2013, it became the only Spanish company approved to provide computer services for CERN, the European Organization for Nuclear Research. In 2017, they renewed their relationship with CERN by implementing TTL servers for their computing center.

              TEKNOSERVICE has managed to maintain this milestone by continuing to supply cabinets and storage equipment to Switzerland. Currently, it has prominent clients such as:

              • All regional governments
              • Provincial councils
              • Universities
              • Study centers
              • 2,000 municipalities

              Own operating system: TLL OS

              Another notable achievement of TEKNOSERVICE is the creation of its operating system, called TLL OS, which, thanks to its great flexibility and security, adapts to the needs of each company regardless of the sector to which it belongs.

              Advantages of the alliance

              The great potential represented by the combination of the credentials that attest to TEKNOSERVICE’s experience and quality, combined with the technological innovations we work on at RCM Software to offer increasingly competitive tools and solutions, allows us to be confident in the satisfactory results we will see in the future.

              With this addition to the network of partners of RCM Software, TEKNOSERVICE’s clients will be able to enjoy all the benefits of the products developed by RCM Software in all their projects related to business intelligence, data analytics, data orchestration, artificial intelligence, data virtualization, and other related topics.

                BI4Web V.23

                BI4Web V.23 is now available

                We have excellent news for our entire community. BI4Web V.23 is now available with multiple innovations and improvements. We share the most prominent ones here:

                A renewed experience

                BI4Web V.23 is available as a PWA (Progressive Web App). It allows you to access it more easily from any mobile or desktop device without installation and with an experience much closer to the applications we already know.

                Another advantage of PWAs is that you can add their icon to both the home screen and the device’s taskbar. It facilitates access since only one click is needed to launch the application.

                A new dimension in data analysis

                This new version incorporates the functionality to calculate and represent trend lines. It will allow users to identify patterns and predict future behaviors based on historical data. These patterns can be upward trends, downward trends, seasonalities, and cycles.

                Improved style application

                Simple data control applies all styles correctly. In this version, we fixed those few cases where styles did not work properly. Moreover, helpers have improved by having an alignment that favors their presentation.

                Enhanced Excel export

                In BI4Web V.23, the export to Excel format has resolved export errors that happened when exporting from the grid or pivot grid control, and the cell with numeric values was a string (Alphanumeric).

                Additionally, unlike previous versions, the width of the columns adapts to the length of the length value in every row. It makes the exported document look much better and prevents values from being unorganized.

                Another detail of this version is that the values totals in Excel-exported documents are highlighted in bold to make them easier to differentiate from others.

                If you want to update to the new version, contact your BI4Web distributor or contact us by writing to rcm@rcm.es

                To read the complete documentation of the new version, click here.

                  ANDICOM 2023

                  We are ready for ANDICOM 2023!

                  On September 6, 7, and 8, we will participate for the second time as exhibitors at ANDICOM. The most relevant event in the ICT industry in the region will take place at the Las Américas Convention Center in Cartagena de Indias under the motto “Get Into The Digital World.”

                  In its 38th edition, ANDICOM aims to surpass the figures achieved in 2022:

                  • Over 5,000 attendees
                  • 1,500 participating companies
                  • Participants from more than 30 countries.

                  Since our first participation in 2016, we have witnessed the growth of this event, which has become a benchmark as a meeting point for various business sectors to showcase and implement new technological trends and tools.

                  During our participation in 2016, our founder, Jesús Serrano, shared technological trends in business intelligence and data analytics with industry leaders and the Colombian Minister of ICT, David Luna.

                  What will attendees find at ANDICOM 2023?

                  Visitors to the event will find us at the ACCIO Bogotá booth – Catalan Agency for Competitiveness (10.7). Our team will share the latest updates on our tools and solutions in business intelligence, data management, data analysis, embedded analytics, data warehouse, and more. In particular, they will learn how BI4Web and DataGate help companies evolve on their digital transformation journey.

                  Additionally, they will discover commercial and academic proposals covering topics as relevant as artificial intelligence, robotics, virtual and augmented reality, Blockchain, 5G, and the Internet of Things. There will also be opportunities for networking and exploring new possibilities.

                  We look forward to seeing you there.

                    The Value of Business Intelligence in Financial Management

                    The Value of Business Intelligence in Financial Management

                    Decisions made by financial management have a significant impact on a company’s operation, development, and growth. For this reason, any improvement that enables more assertive decision-making holds considerable value. In this regard, companies with Business Intelligence solutions in their financial management can access pertinent, up-to-date, and accurate information that strengthens the decision-making process.

                    This article will discuss the impact of improvements driven by Business Intelligence in financial management.

                    Understanding Financial Performance

                    BI offers a clear and comprehensive view of relevant financial metrics, such as revenues, expenses, and profitability. It assists financial teams in identifying opportunities to save costs and create new revenue streams.

                    It is possible through dashboards and financial reports developed within the BI system. These provide stakeholders with the information they need to detect patterns and trends, enabling them to initiate necessary actions.

                    Some of the ratios that can be highly useful for financial management are as follows:

                    1. Solvency or Liquidity Ratio measures the company’s ability to meet short-term debts. If this indicator is below one, the company is technically facing insolvency; if it’s above two, there are excess circulating idle assets.
                    2. Quick Ratio: This assesses the company’s ability to meet short-term debts without considering stocks. If this indicator is below one, the company is technically at risk of insolvency; if it’s above two, there are excess circulating idle assets.
                    3. Immediate Liquidity: This evaluates the company’s ability to meet debts considering only the money in banks and cash. If this indicator is below 0.1, there are liquidity problems; if it’s above 0.4, it indicates idle treasury.
                    4. Debt Ratio: This indicates the level of the company’s indebtedness, with an appropriate debt level at 0.5. Higher values suggest excessive indebtedness, while lower values indicate idle equity.
                    5. Economic Profitability: This reflects the profitability the company gains from its typical activities. An indicator below 0 represents unprofitable productivity, while above 0 represents profitable productivity.
                    6. Financial Profitability: This indicates the profitability of own capital. If it’s above 0, productivity is profitable.
                    7. Net Profit: This measures the net profit obtained from company sales. Values above 0 indicate positive profitability.

                    Analyzing for Better Decision-Making

                    The analytical power of BI allows finance professionals to compare budget forecasts with actual budgets, helping them identify discrepancies and implement necessary corrective measures. However, the analysis goes beyond identifying disparity; it’s also convenient for making forecasts based on historical financial data, including sales, expenses, and profitability. It enables financial teams to create a more precise outlook and strategic planning.

                    Enhancing Customer Understanding

                    Understanding customer behavior is crucial for defining pricing, marketing strategy, and product characteristics. From a financial standpoint, BI can assist in understanding customers in the following ways:

                    1. Customer Segmentation: This involves grouping customers based on characteristics, for example, location, purchase frequency, age, etc.
                    2. Customer Behavior Analysis: Analyzing factors like purchase frequency can lead to a better customer experience and increased profitability for the company.
                    3. Predictive Modeling: Predictive models help forecast how customers will behave in the future, allowing adjustments to financial strategy for better results.

                    Regulatory Compliance

                    BI can aid in regulatory compliance by adjusting reports to meet legal standards or guidelines from government agencies. Additionally, alerts can be set up to prompt actions when there’s a risk of non-compliance with monitored regulations.

                    Risk Management

                    With BI, you can proactively detect risks in departments like credit, market, or operations. The analysis provided by BI also helps quantify the impact of risk, allowing for prioritization in risk management planning.

                    In conclusion, BI significantly enhances the ability of finance teams to efficiently manage company resources by bolstering the analysis of financial information and its impact on the company level. With tools like BI4Web, it’s possible to equip your finance team with the analytical and data visualization capabilities needed for highly competitive financial management. Contact us for a free demo.