Business-Intelligence-and-information-security

Business Intelligence and Information Security as Business Differentiators

Business intelligence solutions are becoming increasingly essential elements in organizations. The main reason is that they are crucial for digital transformation processes due to their technological component that facilitates access to information and their impact on organizational culture, which is moving towards data-driven decision-making.

Like any advancement, BI solutions are conducive to new scenarios within organizations that represent new opportunities and challenges. The advantages are gaining popularity, and we invite you to read our articles:

In these articles, we address the impact of Business Intelligence in different areas of companies. Regarding the challenges, information security represents relevant aspects for protecting against threats and complying with current data processing regulations.

How to securely manage your organization’s data?

It is essential to consider what data you handle, for what purpose, and which people within the organization should have access. For this last point, it is recommendable to assign access permissions considering the need-to-know principle. In this way, only those users who legitimately need access to the information will have it. By delimiting each person in the organization to the data based on their role, you can mitigate the risks associated with the inappropriate use of data.

Another relevant aspect is the maintenance of access logs that allow tracking of who accesses the information. For this, it is necessary to provide mechanisms that prevent to share access credentials and other non-recommended practices.

Regarding the previous points, it is relevant to work with Business Intelligence solutions that facilitate the implementation of these measures. In this regard, BI4Web stands out for its efficient and secure data management from user and dashboard creation.

BI4Web: The secure BI solution for your data

Thanks to the architecture of BI4Web, data management, permissions, and users offer information security with efficient time utilization. Why? Because it allows you to create intelligent dashboards that display the information corresponding to each user without the necessity of creating one for each user, as is usual with other market options.

A clear example is a sales dashboard that shows the individual sales performance of each salesperson but also allows a regional sales manager to view sales for a specific region. Visualization privileges are associated with each user, so they always correspond to the responsibilities assigned to the employee.

Regarding sharing information, BI4Web enables sharing dashboards with colleagues via email. This functionality is not enabled to share information with people outside the organization. Additionally, shared links have limitations in terms of time and maximum number of uses.

If you share it via email, the receiving colleague can only navigate through the shared information. This way, they can access all the visualization advantages of BI4Web without any unwanted access to other data. Thus, work teams can collaborate cohesively with options that provide the necessary data protection.

Simplified and secure access to data offers organizations an improvement in competitiveness by enhancing their ability to make efficient data-driven decisions.

If you want to access the benefits of business intelligence with the necessary security, contact us, and we will accompany you with the best solutions to make digital transformation and information security pieces of your company.

    How to improve your project management with BI

    How to improve your project management with Business Intelligence

    Project management carries out activities within the time and budget assigned. Different methodologies might help project managers to achieve that goal. However, they need to consider making informed decisions as an essential skill. They can enhance this skill by choosing the proper business intelligence tool and increasing the success rate. Some of the advantages of carrying out projects supported by business intelligence are. 

    Centralization of information 

    Access to information is the first step to making decisions based on data. When working with business intelligence tools, you can inquire in a single place about every piece of information related to your project, no matter where it is stored. It helps you to save time and gives you a 360 vision of data, something crucial to make the right decision. It also provides accurate data, free of duplications and with high quality. 

    Resource optimization

    No matter the project´s nature, optimization of resources is way easier if you can track every activity at the level of detail you need. Hierarchical visualization of data can help you find the origin of low performance or efficiency reduction. If, for instance, you see a KPI like total sales drop, you can go through the primary metrics to check with the assistance of graphic representations to identify the cause. In the same way, it can help you to tell the reasons for your success apart and create powerful insights for future projects. All of this assists you in building a tailored methodology for your company or where you develop projects. 

    Risk mitigation

    Besides optimization, identification and mitigation of risks enhance the success rate of your projects. Thanks to graphic representations, your team can identify risks like the expenses affecting your budget plan or additional executed hours impacting your general schedule. This way, you can focus your actions on aspects with a more meaningful impact. 

    Insights for future projects

    Insights based on predictive analytics can help you to do better planning of the projects of your company. Thanks to the identification of trends and characteristics of every project, you can create successful plans. 

    This higher success rate is based on the greater accuracy that predictive analytics can achieve with larger volumes of data. To know more advantages of predictive analytics, read our article: Challenges and opportunities of working with large volumes of data.

    Enjoy these and other advantages for managing your projects with a world-class business intelligence tool, BI4Web. Contact us and start your path toward intelligent project management.

      Challenges and opportunities when working with high volumes of data

      Challenges and opportunities when working with a high volume of data

      The increase in the volume of data companies are working with is a long-term trend. That growth happens at a different speed in every industry, but none is safe from the exponential growth of the information they use. This trend is two faces of the same coin. On the first side are challenges, and on the other side are opportunities. We will lead you through the main challenges and the opportunities that might result from carrying out challenges properly.


      Challenge: Is it necessary to back up every piece of information?

      The quick answer is no. But the only way to find the right path is to take time to create a data strategy aligned with your business plan. This strategy must contain what the company needs to operate in the present and future. Well-defined criteria are crucial in this matter.

      Back up unnecessary data will make company information structure and increase all derivated costs. Additionally, because it is irrelevant data, it will not add up, becoming impossible to obtain any benefit to cover the derivated costs. If, on the other hand, you do not back up essential data, the company perspective will be biased, and decisions will lack trust.

      Opportunity
      Saving the appropriate data nurtures a work environment advantageous for data use. Counting with the proper data sets enhances the company´s vision and improves competitiveness by making it easier to access data. It also helps predictive analytics accuracy because data volume is a crucial factor. It enhances the creation of business plans with a higher success rate.


      Challenge: What is the best option for data storage?
      When choosing data storage, you should evaluate factors like storage size, growth speed, scalability, security, and availability.
      Every company uses as many data sources as they need and tend to be different. It is another aspect to keep in mind when making a decision. The core reason is that it should guarantee seamless integration within your whole digital ecosystem. Ignoring this point can result in a disconnected data source or the necessity of acquiring new connectors, which implies new costs.


      Opportunity
      A data storage option that meets changing business needs allows for keeping the company competitive by supporting data availability. Choosing a convenient data storage option helps to keep optimal answer times and avoid slowing or stopping processes related to data in the company.


      Challenge: What updating data model is the most appropriate?

      It is a question you need to answer almost at the same time when choosing your data storage. In this matter, you need to define how frequently you will run updates on the data warehouse. Also, decide if data updating will be active or passive. In other words, updating will happen every time there is a request or not. In the last case, it is essential to schedule it according to the data volume, type, and dynamics of the business itself. The principal criterion for making this decision should be the company. For example, if your team needs information from the same day to provide attention to your clients, you should go for passive updating. That is, it is updated every time a query is made. In this way, the data will correspond to the date and time of the consultation and not, for example, the previous day.
      If, on the other hand, there is no need for access to the latest version of the data, an active update can be set, for example, once a day. It optimizes storage and upgrades resources. This option is helpful when working with high volumes of data, for example, national-wide sales reports of supermarkets chain.


      Opportunity
      The right choice will help to use resources wisely and not hinder business operations. It allows you to keep your costs low, and your business will perform seamlessly.


      Challenge: How much invest in data management?
      The core of this challenge lies in finding the criterion that fits better. Commonly, have to answer for tool selection, license acquisition, etc. So we share a crucial touchstone to transform this challenge into an opportunity.


      Opportunity
      The exact investment will vary from company to company, but the main criteria should base on a vision that points to an operation that contributes to a healthy ROI (return on investment). The value that current society gives data grows exponentially, which is why proper management will positively impact the P&L (Profit and Loss) balance. This value lies in its contribution to a more accurate decision-making process. Based on business-specific information, which reduces the impact of human biases. Having the tools to manage the data is essential to materialize this use.


      We recommend two tools that help you bring the opportunities presented to your company. Leave data silos behind and centralize your entire digital ecosystem in a data hub powered by artificial intelligence, such as DataGate. Plus, get innovative insight into data with the business intelligence tool BI4Web. If you want to know more about these tools, contact us. We will help you start your path toward profitable management of your data.

        Entrada blog Inteligencia de negocios y gobierno de datos como aliados del crecimiento empresarial (1)

        Data Governance and business intelligence as allies for business growth

        Every company establishes business growth as a goal since its foundation. However, not all of them grow at the same pace or use the same strategies.  

        We could mention many experts who have formulated paradigms related to business growth as series production and specialization of production chains. Likewise, how they paved the way to the present when data governance and business intelligence are crucial pillars to reach consistent business growth in any company. 

        What is the importance of business intelligence and data governance? One of the most relevant aspects is how they help to answer crucial business questions to make better decisions.   

        By its side, data governance refers to all efforts, policies, and actions intended to homogenize data management in business ecosystems. The main advantages it offers are data accessibility, availability, and quality. So it is much easier to have a complete view of what is happening in the company, avoiding blind or partially informed decisions. 

        Along with employee commitment, a mature organizational culture, and the proper technology, data governance improves business competitiveness. Overall by enabling companies to have faster answering time in every process with a central role for data.   

        The business intelligence solutions by its side provide added value to data the company has prepared to be accessible, available, and of quality. This point consists of giving points of view to decision-makers that help them to enrich their criteria when making decisions. They are good when high volumes of data overpass human capacity to check what information is relevant, so it becomes a difficult task. Data representations offer several points of view. If you want to know the recommended use for each one, download our Guide: Visual Vocabulary. Checking the same data set from the perspective of different representations can help you to detect patterns, trends, or changes. Otherwise, they would be unaware. With this in mind, data experts know how to choose the representation that better fits their intentions of viewing issues or highlighting aspects.  

        To summarize, we can say that the ability to organize the information offered by data governance and the revealing points of view by business intelligence constitute a duo that enhances the ability to make business decisions that mark the growth path for the company. This improvement means the decision-making process can be up to 5 times faster. 

        And how is this growth consolidated? 

        The duo we mentioned enables companies to see opportunities for improvement inside and outside. For example, you can improve your plant production times by analyzing the information collected from the machines and making improvements as moving from corrective to preventive maintenance. It is also good to analyze an organization´s processes, for example, those related to human resources. 

        As for the exterior, it can significantly improve the relationship with clients by providing a comprehensive view of their purchasing behavior and anticipating the risk of abandonment. The last point is vital to carry out retention actions focused on the right segments and with a winning value proposition. It is a crucial front of action since, in general, it is more expensive to acquire a new client than to maintain it. 

        In a context where more and more companies are advancing on their path toward digital transformation, having this duo goes from being optional to becoming the way forward. Therefore, those who do not update their decision-making models with the help of data governance and business intelligence will be at a disadvantage compared to those competitors who do. 

        Know BI4Web, our Business Intelligence solution that will enhance decision-making in your company with the most extensive catalog of native representations on the market. Contact us and discover how we can help your company´s growth. 

          BI4Web V.22, speed and creativity, enhancing the power of your data

          Users of the new version of BI4Web will experience a real revolution. The update developed by RCM Software will be a watershed in the evolution of BI. Users will have functionalities and more benefits that will contribute to efficiency in their daily tasks. Likewise, it provides an infinite range of possibilities that enriches the experience of the graphical representation of data.

          BI4Web V.22 enhances the freedom to build creative solutions that contribute to more efficiently covering the growing needs of business intelligence in companies. Below you will find a summary of the main benefits of the new version.

          Experience the speed without borders.

          • Up to 200% more speed in data collection.
          • Search, filter, select and access data without waiting.
          • Autonomously manages data visualization.
          • Access data without intermediate consolidation processes.

          View, customize, and share.

          • Centralize in a single BI tool all the information of your digital ecosystem with 100% compatibility
          • Customize and save your dashboards.
          • Securely share your dashboards and allow your colleagues to interact with the information.

          Live a renewed experience.

          • Enjoy a BI in a renewed, fresh and modern environment.
          • Easily choose the graphic representation you need.
          • Easy analysis, thanks to hierarchical navigation.

          Use superior features

          • Edit graphical representations live.
          • Access to the most extensive library of native BI graphics on the market.
          • Create tooltips with everything you need, from multimedia resources to JavaScript-based features.

          Improve your performance

          • Use the same dashboard to represent information from different companies, languages​​, and several users.
          • Solve your doubts faster with the help integrated into the graphic designers.
          • Connects to most existing data sources.

          Manage smartly

          • Link users directly to your Active Directory or LDAP server.
          • Create access policies for users or groups of users.
          • Grants customization permissions per user.

          Know all these advantages in our webinar: BI4Web V.22, the BI revolution.

            Que es business intelligence blog

            What is Business Intelligence?

            Business Intelligence is a process enhanced by technology that helps companies improve the way they make decisions; it empowers companies to find answers to business questions with the data they already have in their digital ecosystem. 

            It contributes to decisions based on data and not on subjective elements like the personal experience of decision-making leaders.

            Keeping in mind this is a process and requires strategy, it is crucial to reach goals. What does this process consist? How many stages does it have? The thorough process goes from data source identification and treatment definition to data consumption of final users. It has these stages:

            Data collection

            • Data sources identification, both internal and external, will work as data providers for the business intelligence process.
            • Definition of rules about how frequently data will sync and where.
            • Real-time vs historical data: Decide whether to work with real-time data, historical data, or both. 

            Data preparation

            Once data is collected, it should be prepared to meet quality and availability criteria. This step includes data integration, data consolidation, and data cleansing. 

            Creation of queries: Define what questions your business needs to answer.

            Dashboards and reports creation: Select what graphic representations are better to represent data findings. If you want to know more about this, we recommend reading: Tips to create a successful dashboard. 

            At this point, you must define roles for users according to their specific needs for data consumption. 

            Thinking about it, you will define roles for internal and external users, according to their data consumption needs.

            What kind of analysis can be performed by BI tools?

            Essentially, there are three kinds of analysis. 

            1. Descriptive analysis. It helps to answer questions like Why did something happen?, Is it going to happen again? This analysis is useful to visualize data on several levels to discover why something happened. 
            2. Predictive analysis. It models future scenarios and the results we might expect from them. It is good to make decisions related to goal achievement, for example, how a new line of products or a new business division, will impact overall sales.    
            3. Prescriptive analysis: It recommends business actions based on data so the decision makers reach their goals.

            Business Intelligence for everyone 

            In the beginning, business intelligence tools were for C-level executives. But it changed, and now they have evolved in terms of concepts and technologies. This evolution has nurtured an open approach that empowers all business users to make their decisions based on data. This way, not only strategic decisions are made with BI, but also operative ones. 

            That is why once everything from the previous point is ready, users will make better decisions. It does not matter if it is about deciding the right time to release a product in the market or when to contact a lead that is more likely to purchase. 

            BI is still evolving, allowing more users to become part of the data culture in their workplaces. It helps improving decisions making process, guarantees better decisions, more efficiency, and enhances business opportunities.

            What are the benefits of modern business intelligence?

            Besides improving the decision-making process in the Company, it offers these advantages. 

            1. It helps to identify the reasons behind results, especially when data volume makes it impossible for a human being to identify such causes. 
            2. It increases organizational efficiency: It delivers integral access to information to business leaders, delivering an overview of their business areas and the Company, making it easy for them to identify synergy opportunities inside the organization. 
            3. It allows saving time in data consulting. Asking for data from the whole digital ecosystem, cuts off time invested in tasks related to data consultation and delivers a complete overview of what is happening in the organization.
            4. Accessing relevant information in real-time. Useful when decisions require current data and not historical to be made
            5. Faster data consumption. Graphic representation options allow efficient data consumption by synthesizing information in a short space and highlighting what matters. 

            If you are looking for all benefits of business intelligence for your Company, then we recommend you to know BI4Web. It is a 100% web tool that allows access to all business intelligence benefits from any device, any where, and anytime.  

              Barriers to business intelligence adoption

              Main barriers to business intelligence adoption

              Business Intelligence is a widely known concept used for the very first time by Howard Dresner in 1989. Since then, it has been gaining popularity. Currently, most companies are aware of its importance in digital transformation. However, there are still many barriers that stop or slow down adoption.

              Identifying these barriers is crucial because it is the first step to overcoming them.

              In this article, you will find the main barriers to business intelligence adoption and recommendations for overcoming them. They range from selecting the right tool or solution to having a data ecosystem ready for business intelligence challenges.

              Barrier 1. Lack of proper training
              Without training suited for a team, the learning curve will tend to last longer than expected, which can result in employees neglecting the use of the new tools or solutions. In these cases, users go back to using Excel since they are familiar. In other words, users should learn as fast as possible; so frustration does not reach unwanted levels.

              A good piece of advice in this matter is to identify the most common tasks and lead training to solve these works first. This way, your team will stay motivated from the beginning by incorporating the new tool into their daily routine.

              Barrier 2. Data not available or poor quality

              Since data is the raw material for business intelligence, accessing reliable data is crucial. One of the most popular misconceptions about business intelligence might reside in the belief installing a business intelligence tool can solve poor data quality immediately. Something completely false.

              To take down this barrier is critical to understand that the implementation of a solution must include recognition of databases, data sources, and data flows; and identify problems derivated from a lack of data governance.

              Once problems are detected, for example, data silos, lack of centralization, or errors in data entries, you should elaborate a work plan oriented to successful data governance. This plan has to guarantee data availability and quality. As last, it is necessary to understand this is a continuous improvement process and requires the compromise of everyone working with data.

              Barrier 3. Tools or solutions hard to use

              It is important to choose tools that meet employees’ needs. Since the market has a wide range of solutions finding the right match is crucial. This match should take into account companies’ needs and data vision.
              In this sense, a mismatch happens when the tool is too inflexible and limits users’ operations in terms of access and interaction with data. On the other side, we can find self-service solutions with an excessive stock of options which might lead users to an overwhelming experience. In both cases, users tend to quit and go back to Excel.

              As an additional recommendation, providing users with the proper companion in topics like training and support makes a big difference, especially for those novel users in your team.

              Another difficulty, beyond tools selection, is the poor design of data models that do not fit users’ needs and limit what they can do with data. It is the same story when dashboards have the wrong parameters or are overloaded with them.

              Last point but not least, pay attention to the speed of queries. If this is too slow, the experience for users will be deprecated. Make sure your infrastructure setup can guarantee it.

              Barrier 4. Lack of data culture

              Organizational culture is important to foster changes in companies, and business intelligence adoption is not the exception. That is why it is necessary to work involving the whole team.

              Every employee needs to be aware of their role and fulfill it. C-level executives must lead change with their own example by using the BI tool themselves and encouraging their teams to use it. Otherwise, the way to a mature data culture will be impossible, and the acquisition of any business intelligence tool will be useless.

              Middle managers should prioritize projects that can provide early victories to help their teams to incorporate Business Intelligence tools. Working all together will achieve a business intelligence adoption across all the organization.
              As we mentioned before, identifying these barriers is crucial to overcoming them. In that sense, choosing a tool at the BI4Web level is an important step to having the necessary bases to overcome the barriers. With BI4Web, you can have the flexibility your users need without sacrificing data governance. They can access analytic documents according to permissions and navigate through them at the level of detail users might need.

              Another remarkable contribution of BI4Web to business intelligence adoption is to have a short learning curve, so you will not have to invest too many resources for your team training.

                Tips for dashboard designing

                Tips for dashboard designing

                A dashboard well designed is a very important asset when making decisions, that is why we bring these tips that can help you to succeed in your next dashboard design.

                With this advice, you will get readers to focus on what actually matters not on distracting elements.

                Before beginning, we share with you a list of concepts we will be using in this article.

                • Dashboard: It is a set of representations that help to monitor and analyze in a visual way one or several concepts.
                • User: Is who will be using the information to answer questions with dashboard help.
                • Graphic representation: It is the representation of data using visual resources, some examples are: bar graphics, a gauge of state, treemap, etc.
                • Hierarchical representation: It is a subset of graphic representations, which organizes data in a tree structure or uses father/son relations.
                • Context: Physical environment or situation in which the meaning of what is talked about depends

                With these concepts clarified, we share with you our list of useful tips to improve your dashboards.

                Use the same colors to represent the same things

                To make it easier for the user to visualize and understand the context, it is recommended that you assign and use a specific color for each concept. In this way, the user will not have to see the legend of all graphic representations, at all times, but at a glance, they will know what concept you are talking about.

                When assigning colors to concepts, be aware some colors have a strong connotation and this might distort the reader’s perception. That is the case for red, yellow, and green which usually represent a rate of bad, regular, and good.

                For example, if you are doing a sales graphic and use the color red in the representation, the first impression would be negative, even if that is not the case.

                Do not forget to keep clean lines

                Give the information the space it needs, do not place it all in the same spot, nor use 3D effects, something very 90s and with a great power to distract. As we mentioned at the beginning of this article, a dashboard has to be easy to consult and does not need any effort to differentiate elements.

                This is an example of what a chart looks like with no space being given. In this case, it is impossible to visualize the data that is between 60% and 100% of the X axis. The overlapping of elements makes this chart useless to visualize all the data.

                What solutions can be proposed? One option would be to change the scale of horizontal from linear to exponential, another option would be to filter by continent or finally evaluate how relevant the area of the circles is and replace it with a scatter chart.

                Do not use 3D graphic representations

                There are not as many cases where 3D representations are effective. One of their biggest problems is they tend to hide information because of overlapping, keep in mind we are representing information in a 2D support (paper or screen)

                In this graphic, we can see when information is hidden. The overlapping here is that bad, that it is impossible to answer the question, how many people watch TV more than 4 hours a day?

                To answer that question we need to see the information represented in the green color of the text, how many hours do you watch per day? (¿Cuántas horas al día ve?) But, since all the other concepts hide it completely it is impossible to see.

                A solution that might come to your mind is to add a control to rotate the graphic, but it is important to remember the previous point and keep user attention focused on information and not on unnecessary and distracting efforts.

                Take into account graphics bar should start at 0 in the value exis

                Remember, our comprehension is very visual, mostly because more than 50% of our brain is intended to process visual information. Making it easier for us to remember physical features like the difference in the size of two objects that the actual value they represent. This is why if graphic bars do not start at 0 it becomes more difficult for readers to have an accurate perception and misunderstand the information.

                In this example, you can see how the X axis starts at 200 and creates an illusion that looks like on 12th September there were double of visits and clicks as on 27th October.

                  Entrada blog vocabulario visual

                  How to choose the right graphic?

                  Choosing the right graphic is a key step to represent information properly. This is why we are giving you a list of recommendations that will help you to pick up the graphic that meets better your needs.

                  You can start asking questions like: What type of values are you going to represent? What relation is there among values? How many series do I need to define? This way you can narrow your options. After solving these questions, choose the category that suits your representation needs better:

                  Deviation: Emphasise on variations in relation to a reference point, usually this point is zero, but it also can be a target value or a long-term average value.

                  Examples: commercial superavit/deficit or climate change.

                  Correlation: Shows relations between one or more variables. Keep in mind if you do not indicate otherwise, most readers will understand shown relations as causals, it means one is caused by the other.

                  Examples: inflation and unemployment, incomes, and life expectancy.

                  Ranking: It is recommended when an item’s position in an ordered list is more important than its relative or absolute values. Do not doubt to highlight interesting points.

                  Examples: wealth, privation, league positions, democratic election result.

                  Distribution: This shows values in data sets and how frequently they happen. How distribution is made might be helpful to highlight lake of uniformity or equality in data.

                  Examples: income distribution, population distribution (age/sex), inequitiy.

                  Magnitude: Shows size comparisons. These can be relatives (only being able to see the biggest differences) or absolutes (seeing small differences is a must)

                  Usually shows amounts as dollars, people or barrels, but no percentages or calculated rates.

                  Examples: raw materials production, market capitalization, and volumes in general.

                  From a part to the whole: It shows an entity in its constitutive elements. If the reader’s interest is only focused on component size, consider using a magnitudes graphic instead.

                  Examples: Fiscals budget, company structures, national elections result.

                  Spatial: Besides location maps, they are used only when precise location and graphic patterns in data are more important to readers than anything else.

                  Examples: Population density, natural resources location, risk or impact of natural disasters, captation zones, election results variations.

                  If you want to read more about this topic, download Guide: Visual vocabulary of RCM Software, clicking here

                    Barcelona connectivity-min

                    RCM Software at Mobile World Congress in Barcelona 2022

                    We start this 2022 with excellent news, we will be participating at Mobile World Congress for the fourth time, three of them in Barcelona and one in Los Angeles.

                    Visitors will have the chance to get to know RCM Software novelties first hand, in products such as BI4Web and DataGate. With a special emphasis on Data Gate, our tool represents huge support for companies that are looking for an ally in their fourth revolution path. DataGate extracts data from any data source, this includes PLCs and processes it with machine learning algorithms. This way, companies can keep high-quality information to make decisions based on data, improving availability, performance, and quality.

                    We encourage our clients, partners, and companies interested to visit us at CS180 stand between February 28th and March 3rd. in Fira Barcelona.